Privacy 30Bet Casino Policy
Table of contents
Privacy at 30Bet covers how personal data is collected, used, and protected when playing on the platform. As a service available to United Kingdom players, the operator handles data in line with UK GDPR and the Data Protection Act 2018, alongside the conditions of its Curaçao licence. This page explains, in general terms, what information is gathered, how it is used, who it may be shared with, and the rights a player holds over it.
📋 What data is collected
30Bet collects the data needed to open and run an account: name, date of birth, residential address, email, and payment details. Usage data such as login times, device and browser information, IP address, and gameplay activity is also recorded. Identity documents, including proof of identity and address, are gathered during verification to satisfy licence conditions and anti-money-laundering obligations. Only the data needed to provide the service and meet legal duties is collected.
⚙️ How data is used
Data is used to manage accounts, process deposits and withdrawals, verify identity, detect and prevent fraud, and provide customer support. It also supports the legal and regulatory obligations attached to the Curaçao licence, including anti-money-laundering checks. Marketing communications are sent only with consent, which a player can give or withdraw at any time through the account settings. Aggregated usage data may inform improvements to the platform without identifying individual players.
🤝 Data sharing and third parties
Personal data may be shared with payment processors to settle deposits and withdrawals, with game providers to deliver their titles, and with identity-verification services to complete checks. Regulatory authorities may receive data where the Curaçao licence or applicable law requires it. Data is shared only to the extent needed for these purposes and is not sold to unrelated third parties for their own marketing.
🍪 Cookies and tracking
The site uses session cookies to keep a player logged in during a visit, analytics cookies to understand how the platform is used, and preference cookies to remember settings such as language. Cookies can be managed through the browser or the site's cookie controls, though disabling essential cookies may affect core functions such as staying logged in.
🛡️ Your rights
Under UK GDPR, players hold the right to access their personal data, request correction of inaccurate records, request erasure, restrict or object to processing, and request data portability. Marketing consent can be withdrawn at any time. Requests are made through the support team and handled within the statutory timeframe. A player exercising any of these rights should expect an identity check first, since the platform must confirm the requester is the account holder before releasing or amending personal data. Most requests are resolved within the statutory one-month window, which may be extended for complex cases with notice to the player.
🔒 Data security
30Bet protects data with SSL encryption, access controls, and secure storage. These measures guard personal and payment information against unauthorised access, both in transit and at rest. Access to player data is limited to staff who need it for their role, and verification documents are stored under the same protections as financial data.
⏳ Data retention
Personal and account data is kept only for as long as needed to provide the service and to meet legal and licence obligations. After an account is closed, certain records tied to anti-money-laundering and financial-reporting duties are retained for the period required by law before deletion. The platform does not keep identifiable data indefinitely for its own purposes.
📞 Contact and complaints
Data questions and requests go to the support team via live chat or email. United Kingdom players who are unsatisfied with how a concern is handled have the right to lodge a complaint with the Information Commissioner's Office, the UK supervisory authority for data protection.
📊 Conclusion
The 30Bet privacy framework follows UK GDPR principles for data collected from United Kingdom players, with defined rights, secure storage, and limited sharing. Anyone with a question about their data should contact the support team for assistance.